System Status

FTP documentation has now been updated to align with the upcoming v7.8 release. FTP Hostnames for all data centers are consolidating to a single address: https://docs.webinone.com/site-settings-and-management/ftp-access

v6.11 UPDATE: We will be updating all live sites running version 6.11 within the next 24 hours. This update includes a fix related to upgrading sites to version 7. We expect a short Admin downtime (~10 minutes).

Recent updates improve both the build phase and ongoing site management on WebinOne. Design Parser delivers cleaner foundations from Figma, while Copilot supports smoother, ongoing work on trial and live sites. Learn more in our blog post: https://webinone.com/blog/design-parser-and-copilot-updates

❗️Important: With the release of version 7.8, the following changes will apply to FTP access: FTP will be consolidated to a single host, sftp.trialsite.co, replacing sftp-au.trialsite.co, sftp-eu.trialsite.co, and sftp-na.trialsite.co, so partners must update this host in their connection settings; partners with existing FTP access will also need to review and update their configuration by setting the target directory to /; please note that FTP access may be temporarily unavailable during the maintenance window related to this update.

❗️Important: Phase 2 of the trial site cleanup is scheduled to begin soon. This phase applies to Partner-level trial sites that are more than two years old and have never been activated. Removal will begin in two weeks. To avoid losing relevant projects, please review your workspace and mark required sites as Templates in the WebinOne Portal or download the necessary assets in advance. Sites marked as Templates are excluded from all cleanup phases.